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Head of Operations

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Who are we?

From Manchester’s best kept fashion secret to one of the fastest growing international etailers, boohoo group has quickly evolved into a global fashion leader of its generation encompassing boohoo, boohooMAN, PrettyLittleThing, NastyGal, MissPAP. Karen Millen, Coast, Warehouse and Oasis.

Combining cutting-edge design with an affordable price tag, we’ve been pushing boundaries for the past thirteen years to bring you all the latest looks for less.

We are on the hunt for a Head of Operations to lead our Team in Burnley.  Are you interested in joining one of the fastest growing companies in the UK?  Do you want to share our growth?  Do you want to join our brand and bring a shared experience and enthusiasm for what you do and how you do it?  We have, and if you agree, we think you should too!

What you’ll do at Boohoo: Reporting to our Group Logistics Director

 To provide operational leadership across our Burnley e-fulfilment operations

  • Lead the Fulfilment operations team on the delivery of safety, service, accuracy and cost KPI’s.
  • Delivers optimum performance levels on site across all areas of the operation including, but not restricted to, goods in, processing, inventory control, picking, dispatch and returns.
  • Working with the carrier management teams to provide the best possible service and cost to our customers.
  • To ensure the Logistics Business Plans, KPI’s, values and people processes are delivered and embedded.
  • To lead the Fulfilment team to attract, acquire, retain and develop the necessary talent to continuously improve team performance and capability.
  • To ensure that the Logistics network is able to support the current trading and future expansion plans.
  • To effectively manage relationships with key stakeholders to deliver great service at the best possible cost for boohoo.
  • To lead the operational relationships with all third party partner across the fulfilment centre.
  • Develop best in class operations be sharing best practice internally and benchmark externally so as to continuously enhance the boohoo Logistics e-fulfilment operation and business

What you get from us:

  • Competitive salary.
  • ESOP Shares.
  • Annual Bonus.
  • SAYE share buying options.
  • Contributory Pension.
  • 40% discount on all boohoo group stock.
  • On site gym.
  • Subsidised restaurant.
  • The opportunity to work in a company that encourages engagement and growth!

Boohoo is committed to a diverse and inclusive workplace and is an equal opportunities employer. To apply for the role of Head of Operations please apply via the button shown.