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Head of Quality Assurance Non-Apparel

Job Function:
Sourcing & Compliance
Job Type:

As Head of Quality Assurance Non- Apparel, you will be responsible for the quality assurance strategy and execution for the footwear, accessories, beauty and home product categories across the Boohoo group. 


You will be leading and managing the Quality Assurance Teams in Manchester, London and the Boohoo group Sourcing Hubs. 


The role reports into the Group Sourcing and Product Operations Director. You will be working alongside the Product Compliance Team and Sourcing Team in educating and assisting the suppliers to ensure highest product quality standards across the Boohoo group. 


Our offices are based in central London and Manchester.


  • Managing the product sealing process in partnership with the Buying Teams and Suppliers to deliver the best quality product whilst ensuring a speedy decision making process.


  • Working collaboratively with the Customer Services, Sourcing and Commercial Teams to ensure all customer quality issues, defects or product faults are managed and resolved in a fair, practical and commercial manner with customer satisfaction the number one priority. 


You will be involved in utilising new technologies and processes to streamline decision-making.

KPIs for the role include implementation of 3D sealing process wherever possible. 

Selection, support and implementation of a PLM system to support the QA/QC function.