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Senior Ecommerce Trading Executive - Karen Millen and Coast

Job Function:
25 Jun 2021
Job Type:

Job Summary:

Reporting to the eCommerce Trading Manager this role is responsible for supporting the trade team through effectively planning, coordinating and executing our trade campaigns, product initiatives and social and content initiatives across each of the pre-determined territories.

A key part of this role is to understand on-site performance for Karen Millen and Coast.  You will use analytics tools to monitor performance in order to understand the success of the promotional programme and make recommendations for changes. This involves reviewing & proposing recommendations on current trade activity to maximise performance.  Whilst identifying, proposing and launching new initiatives and campaigns to drive sales and growth.

Tasks, duties & responsibilities:

  • Accountable for delivering against key business KPI’s including conversion, sales and profit for pre-determined territories.
  • Directly supporting the trade team, ensuring all core responsibilities are successfully actioned, managed and maintained across each of the pre-determined territories.
  • Supporting the Trading Manager, through managing and delivering commercial trading through planning, coordinating and executing trade campaigns and product initiatives, testing and measuring different approaches to messaging, creative, and targeting those which drive the best results and response.
  • Responsible for ensuring we offer the best online experience for new and existing customers by ensuring all inspirational and competitor sites are routinely monitored by the trading team with a view to drive change and improve existing content.
  • Liaising with key stakeholders across the business to ensure all content opportunities are explored and presented in the most appropriate and timely fashion.
  • Management of all product content plans from brief to execution on-site.
  • Proactively manage and resolve any operational issues.
  • Supporting the UX Team through reviewing web metrics to gauge trends and evaluate content.
  • Setting and monitoring clear and achievable targets and objectives that, are in line with company goals for the trading team.
  • Effective absence & performance management.
  • Identify and propose promotions and efficiencies to increase sales and profitability.
  • Building and maintaining a good working relationships.
  • Work closely with the customer service team to maintain flawless customer service across all pre-determined territories.


Health & Safety:

  • Ensures that all employees within department work in a safe manner
  • Fully understands the fire, emergency and health & safety procedures of the workplace
  • Ensures that all potential and real hazards are taken care of immediately, and are reported appropriately.
  • Works in a safe and responsible manner, within the framework of legislation and workplace specific policies.



  • Is an ambassador for the brand
  • Attends training, meetings and other events as requested by direct manager or senior management, including Head of Human Resources.
  • Assists colleagues by completing tasks outside own job role when requested, including supporting associated companies.
  • Maintains own working area in a professional and organised manner.
  • Always strives to improve the department’s operation and increase knowledge of own and related job functions.