Sourcing & Compliance
Job Type

About the Role

Do you have previous experience of testing products? Do you understand product safety and compliance? If so, we want to hear from you! We are looking for an experienced Product Compliance Coordinator to join our passionate and agile team based in our Manchester Head Offices; supporting the Group Business across all 13 Boohoo Brands.

As you may well know, we are growing rapidly and going from strength to strength. Our vision is to lead the fashion e-commerce market globally, in a way that delivers for our customers, people, suppliers and stakeholders. Our focus is to maintain an outstanding customer proposition, with the latest fashion at great prices, combined with excellent customer service. To this end, we have a plan of continuous investment in our systems, infrastructure and technology to ensure we offer an optimal online shopping experience as we look to build for the future and further cement our position as a leader in global fashion e-commerce.

To do this we need the best talent. We need teams that have the same drive and who want to add to our success.

Job Summary:
To ensure compliance to Boohoo’s Group QA & Compliance Standards. To work alongside QA, Service providers, suppliers and key stakeholders to establish and maintain best practise and minimising risk to Boohoo’s business.
UK and Overseas travel Required.

Tasks, duties & responsibilities:

  • Ensuring all products are tested & comply to both Boohoo’s standards & legal requirements
  • Hands on management of our own internal due-diligence testing program. Identifying risks & supporting suppliers in understanding root causes. Arranging both in-house & third-party product testing
  • Managing initial supplier Product Compliance queries
  • Manage the review and update on all testing packages on a regular basis through approved 3rd parties
  • Establish and maintain relationships with suppliers to create mutually profitable working relationships, whilst continuously improving Supplier Product Compliance and Quality
  • Monitoring, evaluating & reporting on supplier testing. Reporting any testing failures to the business & supply base
  • Reviewing supplier performance, through AQL, returns & testing data. Agreeing CAPs & keeping track of ongoing improvement
  • Supporting the buying teams on safety & compliance issues whilst helping driving product quality & performance
  • Resolving any Product Compliance issues in a timely manner & supporting our customer service team with technical expertise
  • Research and analyse compliance data and proactively seek commercial problem solving to potential compliance issues
  • Support with product incident management directed by the Compliance Manager
  • A key stakeholder in the ongoing development of the Supplier Manual, working with third parties to keep abreast of Global changes to legislation
  • Working closely with nominated Testing partners
  • Supporting the delivery of our online testing portal
  • Identifying both internal & external training requirements. Supporting the team to deliver presentations & workshops.
  • Support a culture of continuous improvement in our processes and customer satisfaction
  • Champions the Compliance Way of Work (WOW) in line with Boohoo Business strategy.

About The Candidate

As a Product Compliance Coordinator you should be highly motivated, with technical flair, excellent communication skills and a can-do attitude.

The ideal candidate will have:

  • Experience in global testing legislation, both REACH & Prop 65
  •  A good knowledge of quality processes & manufacturing
  • A proven record of managing supplier performance & building key relationships
  • Understands business need for flexibility and modifies behaviour accordingly; exhibits a positive, determined and results driven attitude
  • The ability to analyse and interpret information
  • An appetite for continuous improvement and driven by results
  • Experience in working with suppliers both UK & international
  • Excellent communication skills and the ability to influence
  • Experience at working to deadlines
  • Multi-Product experience is preferred
  • Confidence in excel & reporting.

The exciting part:

We know that as a company we are only as good as the people that we employ. We know our employees work tirelessly to make boohoo the success it is today and in turn, we offer them some amazing benefits:

  • 25 days holiday
  • Discretionary Bonus Scheme
  • Company shares schemes - including a ' Save As You Earn' scheme
  • 40% staff discount
  • Monthly social events (including pay day drinks, Employee Appreciation Day etc.)
  • Pension scheme
  • Flexible working hours
  • Cycle to work scheme
  • Health cash plan
  • The opportunity to work in a company that encourages engagement and growth!

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