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UX Designer

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The UX Designer will be part of the UX team, working across 3 brands (boohoo, boohooMAN and Nasty Gal), constantly looking to improve the customer journey, optimise the user experience and introduce innovations onto the site. We work as part of a wider Ecommerce team including a Visual Merchandising team and Trading team to identify key areas for improvement and development.


What you'll do as a UX Designer...

This is a varied role, which requires the continual monitoring of day to day performance so we are able to pinpoint and resolve any user experience issues in a timely manner. As such a keen eye for detail, logical thinking and a thorough approach to UAT testing is crucial. Additionally, the job holder will work on a variety of projects including our A/B test & personalisation plan, change plan to introduce improvements and new functionality to the site and longer term business projects that will be crucial in driving the business forward and continuing our phenomenal growth.


What we want from a UX Designer…

  • Idea generation, campaign building (utilising HTML, CSS & JavaScript) and result tracking for our A/B optimisation and personalisation test programme.
  • Test and validate any bugs/issues that are discovered, reporting them to the correct stakeholder and seeing them through to resolution.
  • Have an international focus, understanding the nuances of user experience per site instance allowing for effective localisation of individual sites on a global scale.
  • Use analytics and user research to inform and drive changes on the site.
  • Document and share any requirements, learnings and development with the wider team.
  • Keep up to date with competitor activity, industry trends and best practice so new ideas can be integrated into our projects.
  • Work with the team to help plan the future direction of user experience for the business and as part of this take the lead on designated projects to develop and deploy the best user experience possible for our customers.
  • Ensure relevant inputs are accessed, understood and used at the start of a project e.g. previous testing, analytics, market data, voice of the customer etc.
  • Validate user requirements from a technical/feasibility perspective with technical and other business stakeholders.
  • Develop, document and own the detail of user requirements by utilising a variety of techniques including user stories, written requirements, wireframes and prototypes.
  • Help conduct user-acceptance testing (UAT) against user stories for own projects as well as for wider UX team projects.
  • Handover the final user solution/spec to the technical team, ensuring level of detail is fit for purpose, fit for the audience and is understood by the audience.


What you'll get as a UX Designer…

  • Competitive salary based on experience
  • Bonus
  • SAYE share buying options
  • Pension
  • 40% discount on all boohoo group stock
  • The opportunity to work in a company that encourages engagement and growth!

The Company is committed to equality of opportunity for all applicants including those with criminal convictions. Basic Disclosure Information about criminal convictions may be requested to assist the selection process and will be taken into account only when the conviction is considered relevant to the position. A copy of this disclosure policy is available on request. By continuing with this application you are agreeing to comply with this company policy.